Privacy Policy

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 Welcome to ZenthLab (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This  Privacy Policy describes how your information is handled when you visit or make a purchase from our website hosted on the Wix platform.

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1. Information We Collect

 When you visit our website or make a purchase, we may collect the following types of information:

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 Personal Information

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• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by third-party providers)

 Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website

 This data may be collected through cookies and similar technologies.

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2. How We Use Your Information

 

 We use your information to:

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• Process and fulfill orders

• Provide customer support

• Communicate order updates and service notifications

• Improve our website performance and user experience

• Prevent fraud and ensure security

• Send marketing communications (only with your consent)

 

3. Legal Basis for Processing (GDPR & LGPD Compliance)

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 We process your personal data based on:

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• Your consent

• The necessity to fulfill a contract (e.g., processing your order)

• Legal obligations

• Legitimate business interests, provided they do not override your rights

 

4. Sharing Your Information

 

  We do not sell or rent your personal data.

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  We may share your information with trusted third parties, including:

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• Payment processors (e.g., Wix Payments, PayPal, Stripe)

• Shipping and logistics providers

• Analytics services (e.g., Google Analytics)

• Marketing tools (e.g., Meta/Facebook Pixel)

 These third parties only access your data to perform specific services on our behalf.

 

5. Wix Platform

 

 Our store is hosted on Wix.com Ltd. Wix provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix’s data storage, databases, and applications, all secured behind a firewall.

 For more information, please review Wix’s own Privacy Policy.

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6. Cookies and Tracking Technologies

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 We use cookies and similar technologies to:

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• Ensure proper website functionality

• Remember user preferences

• Analyze traffic and usage patterns

 You can manage or disable cookies through your browser settings.

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7. Data Retention

 

 We retain your personal information only for as long as necessary to:

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• Fulfill the purposes outlined in this policy

• Comply with legal obligations

• Resolve disputes and enforce agreements

8. Your Rights

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 Depending on your location (including EU under GDPR), you have the right to:

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• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Request data portability

• Object to data processing

 To exercise your rights, please contact us using the details below.

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9. Data Security

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 We implement appropriate technical and organizational measures to protect your personal data.   However, no system is completely secure, and we cannot guarantee absolute security.

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10. Third-Party Links

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 Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

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11. Changes to This Privacy Policy

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 We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

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12. Contact Information

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 If you have any questions or requests regarding this Privacy Policy, please contact us:

 ZenthLab
Email: [zenthlab.support@gmail.com]
Website: [https://zenthlab.com/]

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